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949-454-4602
Knowledge base
General
Errors
24
"Origin State Code length cannot be greater than 2"
“Please Contact Your Admin” Error Message
Alert: Authentication250002Invalid Authentication Information
Alert: Hard111580Missing or Invalid account number for Payment Details
Contact Name Cannot be Blank - Error Message
View all 24
Account Management & Settings
Connecting with FreightPOP
3
How to add connected ERPs or WMSs
Setting Up the Customer Configuration Email
SSO (Single Sign On)
Loading Carriers & Rates
16
Adding A Duie Pyle to FreightPOP
Adding AAA Cooper to FreightPOP
Adding ABF to FreightPOP
Adding AIT Broker to FreightPOP
Adding Averitt Express to FreightPOP
View all 16
Setting up Printers & Scales
2
How to connect printers and scales
How To Connect Workstations
Creating Users & User Settings
4
How to Add Users & Set Up Defaults
How to configure rules in FreightPOP
How To Set Markups
Creating Customer Portal / Vendor Portal
Uploading Products (Video)
1
Uploading Products ( Video)
How to connect to QuickBooks Enterprise or Desktop
1
How to connect to QuickBooks Enterprise or Desktop
How to map your carriers and freight payment terms for integration
1
How to map your carriers and freight payment terms for integration
How to Upgrade your account. How to Update Credit Card on File
1
How to Upgrade your account & Update Credit Card on File
How to add NetSuite to FreightPOP
1
How to add NetSuite to FreightPOP
How to customize you shipping documents (Logo)
1
How to customize your shipping documents (Adding Logo)
Application System Requirements
1
Application System Requirements
Broker Portal
2
Adding Customers and Mark-Ups
Processing Shipments From The Broker Portal
Freight Invoice Audit
1
Freight Invoice Audit
Order Management
How to Import Orders
0
How to Create a Shipment
5
How to process a shipment in Quote window
How To Process Shipments From The Ship Page
How to create a shipment from Ship window
How To Ship International
How To Create Return Labels
Tracking
3
Centralized Tracking (video)
How To Look Up Shipments From History
How To Track A Shipment
Cancel an Order/Shipment
0
Batch Shipping
0
Claims
1
How to manage carrier claims
Ship Direct with 3rd Party (Video)
1
Ship Direct with 3rd Party (Video)
BOLs
1
How to add default BOL special instruction notes
Insight and Reports
Spend by Carrier Report
0
Spend by Carrier Type Report
0
Lowest Quote Shipping Compliance Report
0
Carrier Rates Comparison Report
0
All Shipments Detail Reports
0
Lane Analysis Report
0
Spot Quote Summary Report
0
Cost Per Unit Report
0
Customized Reporting (video)
1
Customized Reporting (video)
Rate Shop & Spot Quotes
How to Send a Spot Quote
3
Spot Quotes
Interline Rating
Adding Insurance
How to Rate Shop your Carriers
1
How to obtain a truckload or intermodal rates
General Quoting (video)
1
General Quoting
How to View Recent Quotes
1
How to View and Ship from Recent Quotes
How to Schedule Carrier Pickups
3
How To Schedule a Quickpickup
How To Schedule a Pickup
How To Schedule a Pickup From History
Help Desk Software
by Freshdesk