How to add carriers
API / Webservices: All Parcel and LTL carriers on our list offer a connection through API (Application Programming Interface) or Webservices. This allows FreightPOP to communicate with their servers directly. In this case, each carrier may require different information to authenticate the connection to them for your account. Most require the website username, password, account number, and, in some cases, additional information that may need to be requested from the carrier. Once the credentials are uploaded in FreightPOP, a direct connection to their servers will be established to receive rate quotes, schedule pickups, and track shipments.
1. Go to Settings and Click Carrier Management.
2. Select the "Carrier Type" in the left of the screen.
- Parcel: Parcel carriers specialize in transporting small packages and parcels, usually up to 150 lbs. (FedEx, UPS, DHL, USPS.)
- LTL: LTL carriers consolidate multiple shipments from different customers into a single truck.. (Saia, Estes, Tforce, etc.)
- Truckload/Intermodal: Truckload carriers primarily focus on transporting large quantities of freight that are sufficient to fill an entire truck trailer. Intermodal carriers utilize a combination of transportation modes, typically involving transfer of freight containers between trucks, trains, and sometimes ships. (CH Robinson, JB Hunt, Coyote, etc.)
- Local Couriers: A local courier is a small-scale delivery service that operates within a specific geographic area, such as a city or town. It specializes in quickly transporting packages, documents, or goods from one location to another within the local community.
- Auto Transporters: An auto transporter specializes in transportation services that focus on moving vehicles from one location to another.
*Note* Some carriers may be more than one "carrier type" and you may need to add them separately as each type that they support.
3. Click "Add" next to the carrier and input the required credentials.
Below are some samples of how some carriers require different information.
*Note* Click on the “How to Obtain Credentials” link for information on how to obtain the required credentials. If the link fails, please contact support@freightpop.com .
4. Assign users by clicking on Users. Select the users that should see rates from the carrier and click "OK".
5. Click "Save".
Once you save the carrier, the status will be shown as Active. The number of users assigned and the carrier connection type will also be displayed.
*Note* If the carrier you choose to add allows for uploading carrier rates, this indicates that this carrier does not provide an API or Webservices connection (Please see how to add carriers without API/Webservices below). If you do not see your carrier on the list please contact your FreightPOP account rep to inquire about getting them added.
Carriers without API/Webservices (User Defined)
Adding a user defined carrier is adding your own carrier that does not provide an API or Webservices connection into their server. This requires the carrier to provide rates to upload based on the templates provided or shipments can be communicated through email.
1. Select the "Carrier Type" from the drop down.
2. Click "Add" next to “User Defined Carrier” based on the type of carrier they are.
3. Enter the Carrier Name and Account Nickname. The Type will default based on the option selected in the previous screen. It can be changed in this screen.
4. Enter the ship from zip. This field will control the payer type when a shipment is created. If the ship from or ship to zip matches, the payer type will be prepaid. If left blank or 00000 is used, the payer type will default to third party.
*Note* The "Street Address" field should be left blank unless shipping as a third party/prepaid within the same zip as the "zip code for the shipping location on carrier contract".
5. If a compatible rate sheet was received click the download link to copy the rates to a template. The template available in the link will change based on the "Carrier Type" that is set in step 1. Upload the rates by clicking "Choose File". If a rate sheet is not uploaded shipments can still be created with the carrier but the rate will show as $0.