How to Ship International

  • Enter your destination details into the Ship To form. It is important that the fields containing asterisks are completed in order to properly quote the shipment. If a quote will not be required, proceed with the following steps from the Ship page.

    Note: If your destination country does not utilize states, use the 2-letter country abbreviation for the State field. For destinations that do not use postal codes, 000000 can be used for the Zip field. If the consignee has a tax id number such as VAT or GST, enter it in the Tax ID Number field within Additional Details of the Ship To form.


 

  • Enter the weight and dimensions for your shipment. If you are shipping freight, also provide a description of the commodity. Then, click on Product Details.

    Note: Kg/Cm are typically used for dimensions on international shipments, although some carriers will accept Lb/In

     


  • Enter your product details. It is important to enter the quantity, unit of measure, Item Number, Item Description, Price per Piece, Schedule B/HTS Code, Country of Origin, ECCN, and License for customs purposes. The ECCN and License fields can be accessed by clicking the ellipsis button. If your shipment contains multiple items, click Add Item and repeat the process.

     

     Note: If a shipment contains one or more Schedule B numbers, and any single commodity has a total value of $2,500 or more, an Electronic Export Information (EEI) filing is required for export shipments to obtain an Internal Transaction Number (ITN).

    (A Schedule B number is a 10-digit code used in the U.S. to classify physical goods for export to another country. The filing process can be completed via https://www.cbp.gov/trade/automated or through your chosen carrier’s website. If using a broker, you can opt to have them file the EEI on your behalf. The ITN is generated once the EEI has been filed and accepted by CBP.) If you are being prompted to enter an ITN NO. in order to exit the Product Details window, click Cancel instead of Save.

 

  • Click on the Additional Details tab and go to the International modal to the lower right of the screen. 
  • Input your shipment information into the corresponding fields. These details will carrier over to the SLI upon shipping. It is important to select the proper incoterm as it will have an effect on pricing, if requesting a freight quote, as well as invoicing destination duties/taxes.



  • If quoting, Click Rate Shop to see rates or to spot quote your shipment. 
     



  • If shipping directly with a carrier, click back to the General tab and select the preferred carrier and service. If a pickup will be required, enter the pickup details into the Schedule Pickup field. For Non-API carriers, a contact will default to the pickup request email field from the carrier contacts list within Carrier Management if one is uploaded.

    Note: A FreightPOP generated email containing the shipment details and a link to accept/decline the shipment, will be sent to the carrier contact selected. If connected via API, a pickup request will be generated, and a pickup request number will be displayed if the carrier issues one. 
  • A FreightPOP generated email containing the shipment details and a tracking link can be sent to the recipient by adding their email into the Send Confirmation Email To field.