Returns Tracking Tab
This feature can be accessed by navigating to the Track tab → In Transit sub-tab and selecting the Return Shipments button. The Return Shipment tracking tab allows you to track all your return shipments in one place. Anytime you create a return label for a parcel shipment, it will appear here.
The Return Shipments tracking feature is designed for:
Customer service teams
Warehouse staff
Logistics managers
Business owners who need visibility into return shipments
The tool offers a centralized view of all returns, allowing users to track statuses, prepare for incoming items, update customers, and streamline operations. With real-time insights and the elimination of manual tracking, this feature enhances inventory control, boosts customer service, and enables smarter decision-making based on return trends.
Selecting this option will highlight the button in navy blue.