The FreightPOP mobile app has a mobile-optimized version of the Track page for tracking shipments on the go on both iOS and Android devices.

To access the Track page, log in to the FreightPOP mobile app and click the hamburger menu in the top left corner.

This will open a side menu that has all of the same screen options that you would see in the desktop app header, including Track.

Navigating Track in the Mobile App - In Transit Report

After clicking Track in the sidebar menu, you will be redirected to the Track page. The default page is the In Transit tab, given the user has access allowed within User Manager.

Below the tabs lie the global search bar- if the user is looking for something specific- as well as quick filters for Outbound, Inbound, 3rd Party, and Return shipments that will narrow down results when clicked.

Within the grid, the mobile interface is simplified to show you more at a glance:

On the left side:

  • Ship To Company Name

  • Ship To City, State, Country

  • Pickup Date

  • Updated ETA

On the right side:

  • Shipment Id

  • Tracking Number

  • Latest Tracking Status

In Transit Report - Editing a Shipment

For each track result, there is an edit pencil for making manual tracking updates on the go.

Clicking the edit pencil pulls up the Update Tracking Status modal.

Documents and POD can also be uploaded via the mobile app. For instance, for POD a driver could log in and take a photo of freight and upload it, all within the app.

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In Transit Report - Shipment Details

The user can access the Shipment Details page by clicking on the Truck icon in the Track grid.

In Transit Report - Tracking a Shipment

Clicking on a tracking number on the In Transit report will bring up the milestone tracking modal, revealing the milestone tracking view map, and the full log of tracking updates for that shipment.

Navigating Track in the Mobile App - Container Ocean

The Container Ocean tab has the same layout as the In Transit Report, but is specific to show Ocean container shipments only.

Navigating Track in the Mobile App - Drayage

The Drayage tab has the same layout as the In Transit Report, but is specific to show drayage container shipments only.

Navigating Track in the Mobile App - Track a Shipment Tab

The Track a Shipment tab allows the user to search by tracking number, see the milestone tracking view map, and the full log of tracking updates for that shipment.

Driver Specific Flow

When user type is Driver, Drivers get a simplified tracking update flow when using the track screen. The following works for both single shipments and multi-stop truckload shipments.

When editing a shipment that is Booked but not picked up, the modal will show a big “Picked Up” button in addition to a comments field. The user can choose to enter a tracking comment and save without clicking “Picked Up” and the status will remain Booked.

If the user clicks “Picked Up” the tracking comment will be automatically populated with “Picked Up”, the shipment tracking status will update to In Transit, and the modal will close.

Clicking to edit a shipment that is past the Booked status (i.e., In Transit, Out For Delivery), the modal will appear again, this time with a “Delivered” button. Clicking this button will populate the Comment field with “Delivered”.

Driver-Specific Tracking Enhancements

To improve ease of use for drivers, the mobile app now provides a simplified tracking interface when the logged-in user is of type Driver. This streamlined experience removes unnecessary fields and automates status updates based on the shipment’s current state.

Simplified Driver Tracking UI

When a driver opens the Track screen in the mobile app, the system automatically presents a mobile-optimized interface:

  • The standard tracking status dropdown is hidden

  • Status updates are performed through single-action buttons

  • The driver’s mobile device time is used for logging timestamps

  • Comments are optional

  • Status transitions and comment formatting are automated

Awaiting Pickup → Picked Up

When a shipment is in Awaiting Pickup:

  • A large Picked Up button is shown

  • Dropdown is hidden

  • Comment field is optional

When the driver taps Picked Up:

  • Status automatically updates to InTransit

  • Current date/time from the device is logged

  • Comment logged as:

    • “Picked Up” (if no comment entered)

    • “Picked Up – [user comment]” (if comment entered)

In Transit → Delivered

For shipments in any of these statuses:

  • InTransit

  • OutboundCustoms

  • ClearedOutboundCustoms

  • InboundCustoms

  • ClearedInboundCustoms

  • OutForDelivery

  • DeliveryAttempt

The UI displays:

  • A Delivered button

  • A Signed By field (disabled until Delivered is tapped)

When the driver taps Delivered:

  • Signed By becomes enabled

  • Driver enters the signer’s name

  • On pressing Continue:

    • Status updates to Delivered

    • Device date/time is logged

    • Comment logged as:

      • “Delivered”

      • “Delivered – [user comment]” (if comment entered)

POD Upload Flow

After the shipment is marked Delivered:

  • The driver is taken to the POD upload screen

  • Photos can be taken or uploaded directly from the device

  • A Complete button appears once at least one POD is added

Multiple POD Upload Enhancement

The mobile app and web tracking pages now support uploading multiple Proof of Delivery (POD) files for a single shipment. This enhancement provides greater flexibility, especially for drivers capturing multiple images or documents at delivery.

Multiple POD Support

  • Users can upload more than one POD file per shipment.

  • Each POD is saved individually and labeled sequentially (e.g., POD1, POD2, POD3, etc.).

  • All uploaded PODs appear in the shipment tracking details on both mobile and web.

Backend Storage

  • Each POD is associated with the shipment ID.

  • The system logs the upload timestamp for each POD file.

  • Files are stored independently, ensuring no overwriting of previous PODs.

Mobile App POD Upload Flow

When a driver reaches the POD upload screen:

  • They may upload images using either:

    • The device camera

    • The device photo library

  • Multiple PODs may be added sequentially.

  • The Complete button becomes available only after at least one POD has been uploaded.

  • All attached PODs will display in the shipment record.

Multi-Stop Pickup & Delivery Milestone Automation

FreightPOP now supports automated milestone updates for multi-stop truckload shipments using the shipment’s geolocation data (Lat/Long) received from ELD devices. This allows each stop—both pickup and delivery—to be independently marked as completed without requiring Tive-specific processing.

How Multi-Stop Milestones Work

Milestones for Pickup and Delivery at each stop now follow a standardized structure:

  • Stop 1 – Picked Up

  • Stop 2 – Delivered

  • Stop 3 – Picked Up

  • Stop 4 – Delivered

  • (and so on…)

When geolocation data is received that matches a stop’s coordinates, that stop’s milestone automatically updates.

Geofence logic updates the date and time, not the coordinates. The coordinates serve only for detection; the geofence writes the timestamp.

Pickup Milestones

When the system receives a Lat/Long match for a pickup stop:

  • The corresponding Pickup milestone is marked as completed

  • The milestone turns blue

  • The actual date/time is recorded using the geofence timestamp

  • The milestone displays the pickup address and ETA (same formatting as current milestones)

  • The Pick Up icon is used

If the same address exists at multiple stops in the shipment:

  • Only the next matching milestone is updated

  • All other identical-address stops remain unchanged until their turn

Delivery Milestones

When the system receives a Lat/Long match for a delivery stop:

  • The corresponding Delivery milestone is marked as completed

  • The milestone turns blue

  • The actual date/time is recorded

  • The milestone displays the delivery address and ETA

  • The Delivered icon is used

If the same delivery address appears at multiple stops:

  • Only the next corresponding milestone is completed

  • Not all matching addresses are updated at once

Geofence Behavior

As geolocation data is received:

  • The geofence triggers milestone updates

  • The system updates timestamp fields based on geolocation events

  • Milestone completion, icon updates, and color changes occur automatically

This ensures accurate, sequential milestone completion for multi-stop truckload shipments without requiring manual driver input or Tive-specific integration.

Shipment Details Access for Drivers (Mobile App)

  • Drivers access Shipment Details via the truck icon on the Track page in the mobile app.

  • The Shipment Details page is fully read-only for drivers to prevent accidental edits.

  • The layout supports both portrait and landscape orientations with no horizontal scrolling.

Multi-Stop Shipment View (Driver Role)

  • Displays stop order, delivery addresses, and per-stop shipment contents.

  • All fields in the stop sections are greyed out and non-editable, but still viewable.

  • Package type and Additional Information sections are collapsed by default to improve scan-ability.

  • The interface omits:

    • Trash can icon for stops

    • Add Stop and Optimize Stops buttons

    • Address Book access

    • Add a Leg option when multi-leg shipping is enabled

    • Add Outer Handling Unit button when applicable

Non Multi-Stop Shipment View (Driver Role)

  • The Shipment Details card loads in a collapsed state.

  • Address Book access is hidden.

  • The Schedule Pickup control in the Pickup Information card is disabled or removed.

  • The footer does not contain any active buttons or actions.

Read-Only Fields and UI Restrictions

  • All content in the Product Details and Additional Details tabs is strictly read-only.

  • The footer is visible for layout integrity but contains no functional controls.

  • Within the Shipment Confirmation section, button layout is simplified with no interactive elements.

Driver Role Enforcement Rules

  • Driver users are restricted from editing shipment fields, regardless of the Edit BOL After Shipping company setting.

  • Layout and controls are tailored to support safe viewing only, preventing unintentional actions or edits.