Connecting with FreightPOP 2

• FreightPOP Printer Connector Setup
• FreightPOP VPN Connector Installation

User Manager 3

• Creating Customer Portal / Vendor Portal
• How Do I Create and Manage Users in User Manager?
• How Do I Manage User Access in FreightPOP?

Address Book 3

• How Do I Set Up a Default Third-Party Shipping Account?
• How Do I Use Shipping Notes?
• How Do I Use the Address Book?

Carrier Management 14

• Adding A Duie Pyle to FreightPOP
• Adding AAA Cooper to FreightPOP
• Adding ABF to FreightPOP
• Adding AIT Broker to FreightPOP
• Adding Averitt Express to FreightPOP

View all 14

Product & Packaging 4

• How Do I Calculate Shipment Details Based off of the Product Catalog?
• How Do I Set Predefined Package Types?
• How To Manage NMFC Codes?
• What is the Product Catalog?

Integrations 3

• How to add NetSuite to FreightPOP
• How to connect to QuickBooks Enterprise or Desktop
• Shopify (Plug N Play)

Broker Portal 2

• Broker Portal - Adding Customers and Mark-Ups
• Processing Shipments From The Broker Portal

Warehouse Management 5

• How Do I Configure Settings in the WMS?
• How Does History Work in the WMS?
• What Can I Do On The Transactions Page in the WMS?
• What's the Product Catalog in the WMS?
• WMS - Setting Up a Kit or Bill of Material Item in the WMS product Catalog

AI 8

• AI Co-Pilot: Chat History and Session Titles
• AI Copilot: Getting a Company and Warehouse Overview with The Pulse
• AI Copilot: Quote/Ship Usability Features
• Connecting FreightPOP MCP to ChatGPT
• FreightPOP AI

View all 8

Order Transactions 7

• Can FreightPOP Store Item Serial Numbers?
• How to Manually Export an Order to an ERP
• FreightPOP Deliveries - FPDs
• Creating FPDs
• How Do I Use the Inbound Transactions Tab to Manage and Ship Orders?

View all 7

Tracking 7

• How To Look Up Shipments From History
• How Do I Track and Manage Container Drayage Shipments?
• How to Track Return Shipments
• What If I Want to Track a Shipment via Tracking Number?
• How Do I Track Ocean Containers in FreightPOP?

View all 7

Batch Shipping 1

• How To Process Batch Parcel Shipping

Claims 1

• How Does FreightPOP Handle Claims?

Analytics 4

• Understanding the FPXpress Rates Savings (PowerBI) Report
• Understanding the Lowest Quote Shipping (PowerBI) Report
• Understanding the Shipping Metrics (PowerBI) Report
• What Reports Are Available via PowerBI?

Reports 2

• How Do End of Day Reports Work in FreightPOP?
• How Do End of Day Reports Work in FreightPOP?

Quote/Ship 48

• Adding Insurance
• Address Validation
• Basic Carrier Setup Overview
• Before You Ship: Essential System Settings Explained
• Canceling Shipments

View all 48

Errors 24

• "Origin State Code length cannot be greater than 2"
• “Please Contact Your Admin” Error Message
• Alert: Authentication250002Invalid Authentication Information
• Alert: Hard111580Missing or Invalid account number for Payment Details
• Contact Name Cannot be Blank - Error Message

View all 24

Printers & Scales 4

• How Do I Use Cubiscan with FreightPOP?
• How Do I Connect to Printers and Scales?
• How Do I Set Up Preferences and Settings for Printers and Scales?
• Troubleshooting Printer Issues

Company Details 2

• How to Setup Single Sign-On (SSO)
• SSO (Single Sign On)

Rules 4

• How Do I Configure Email Settings?
• How Do I Configure Shipping Approval Rules?
• How Do I Use the Notes Feature?
• What Should I Know About Rules?

Route Optimization 4

• How Can I Assign Orders to Route Optimization Transactions?
• How Can I Configure Settings for Route Optimization?
• How Can I Create Routes in Route Optimization?
• What Can I Do in the Optimization Tab on the Route Optimization Page?

UI Settings 4

• How Do I Make Reference Fields Fixed Options?
• How Do I Rename Fields?
• How Do I Set Reason Codes?
• What Are Custom Field Groups And How Can I Set Them Up?

Freight Invoice Audit 2

• How Does Freight Invoice Auditing Work?
• Carrier Invoice Email Import: Per-Company Inbox

Dock Scheduling 1

• How Do I Use Dock Scheduling to Manage Appointments and Shipments?